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Friday, March 15, 2013

SFX system issues

On Friday 15/3/13 we were experiencing a problem with our SFX system which enables access to the full-text of journal articles via LibrarySearch, multi-search and Google Scholar. You may have encountered an error message like the one below:


SFX also enables our "Find eJournals A-Z" listing so that was also unavailable. We escalated this problem to our supplier who fixed the problem on Saturday morning - they are now investigating what the cause of the problem was so we can prevent it happening again. We apologise for the inconvenience.

If this problem happens again please contact us, and see other ways to access articles below. 

WORKAROUNDS IF THIS PROBLEM HAPPENS AGAIN

Some other ways to access ejournal articles are as follows:
  • Try searching the databases directly (e.g. Ebsco, Science Direct) via the Databases A-Z
  • Try Google Scholar as some scholarly articles are free to access from other places
  • See our subject guides for direct links to the ejournal databases without having to go via multi-search or LibrarySearch

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